General terms of use
Introduction
1. By using, visiting and/or accessing any part of the Just4win site and/or any subdomain, website or mobile application that we own or operate (the «Site») and/or by registering an account on the Site, you agree to be bound by these General Terms, our Privacy Policy, our Cookie Policy as well as any other rules applicable to our betting or gaming products available on the Site (together, the «Terms»), and you are deemed to have accepted and understood all of the Terms.
2. You must read the Terms carefully. If you do not agree with them and/or cannot accept them, please do not use, visit or access the Site.
3. These Terms may be modified by us at any time for any reason (including to comply with applicable law or regulatory requirements). The current version of the Terms will be available on the Site. If you continue to use the Site after the changes take effect, you will be deemed to have accepted these changes.
4. References to «you,» «your,» «client,» «user,» or «player» refer to any person using the Site or the services available on it and/or any registered client of the Site.
5. The term «games» refers to Casino, Live Casino, sports betting, card games, and other games that may be added or removed from the Site at our sole discretion.
Your account
1. Legal requirements
1.1. The term «Account» refers to an account registered by you on the Site after accepting these Terms. By registering an Account, you declare that you are over 18 years old or of the applicable minimum legal age in your country of residence. It is your sole responsibility to verify whether the services offered on the Site are legal in your country of residence. Persons under the age of 18 are not permitted to use the Site or any of the services offered there.
1.2. You are not allowed to register on the Site or use our services if you reside in any of the following countries: Afghanistan; Aruba; Saint-Barthélemy; Bonaire, Sint Eustatius and Saba; Democratic Republic of the Congo; Congo; China; Curaçao; Cyprus; France; United Kingdom of Great Britain and Northern Ireland; French Guiana; Ghana; Guadeloupe; Israel; Iraq; Iran; North Korea; Libya; Moldova; Saint Martin (French part); Mali; Martinique; Malta; New Caledonia; Nigeria; Netherlands; French Polynesia; Saint Pierre and Miquelon; Réunion; Russian Federation; Singapore; Sint Maarten (Dutch part); French Southern and Antarctic Lands; Ukraine; United States of America; Uzbekistan; Wallis and Futuna; Mayotte. We reserve the right to refuse customers from countries other than those mentioned above at our sole discretion.
2. Account Registration
2.1. To be able to bet, play, and deposit money, you must register an Account on the Site.
2.2. To register an Account, you must provide complete and up-to-date information, including a mobile phone number, an email address, a username, a password, and any other mandatory information requested in the registration form.
2.3. By registering an Account on the Site, you agree to provide your legal name. We may verify the accuracy of the information provided. You cannot modify this data yourself, but in certain cases (honest mistake, etc.), a request for modification can be made to the Site's customer service.
2.4. If you choose or receive a username, password, or any other information as part of our security procedures, you must treat it confidentially and not disclose it to third parties. We are not responsible for any misuse of your Account by third parties due to a disclosure, whether intentional or accidental, active or passive, of your credentials. We will never ask you for your password, nor for associated hints.
2.5. Employees, former employees of service providers, and/or affiliated persons are not allowed to register an Account on the Site or benefit from the services and promotions offered. The same rule applies to their relatives. Any violation will result in the permanent closure of the account, and the affected accounts will be considered fraudulent. Any winnings obtained will be confiscated, and only the deposited amount will be refunded.
2.6. You may not transfer, sell or assign your Account to another person. This prohibition includes the transfer of any valuable asset, including but not limited to: ownership of accounts, winnings, deposits, bets, rights and/or claims. It also includes mortgage, brokerage, pledging, trust transfer or any other use with third parties, individuals or legal entities, foundations or associations.
3. Account issues
3.1. If you forget your password or believe that someone knows your personal information, or if you suspect another user of cheating or collusion, you must inform us immediately.
3.2. We reserve the right to consider any bet or transaction null and void, in whole or in part, if, at our sole discretion, we believe that one of the following situations has occurred:
● the Account holder or associated persons may directly or indirectly influence the outcome of an event;
● the Account holder or associated persons directly or indirectly circumvent the rules of the Site;
● the outcome of an event or a bet is directly or indirectly affected by criminal activity;
● the odds have been significantly altered as a result of a public announcement related to the event;
● bets have been accepted while the Site was experiencing technical issues;
● an error, such as a typographical error, technical error, human error or force majeure has led to the acceptance of erroneous bets.
3.3. In the event of closure or suspension of an Account for any reason, we reserve the right to close any future Account that may be registered by the same person, device, address or using the same payment methods, and to cancel all associated bets and transactions.
3.4. We offer two-factor authentication (2FA) as an additional protection against unauthorized use of your Account. You are responsible for keeping your credentials confidential and inaccessible to others.
4. By registering an Account on the Site, you agree, declare and warrant that:
4.1. You are over 18 years old or have reached the minimum legal age required as stipulated by the laws of your jurisdiction, and in accordance with those laws, you are allowed to participate in the Games offered on the Site.
4.2. You will use this Site and your Account only and exclusively in the context of your actual participation in the Games, and not for financial or other purposes; your participation in the Games will be strictly personal and not professional, for leisure and entertainment purposes only.
4.3. You participate in the Games on your own behalf and not on behalf of a third party.
4.4. You are not a resident of Curaçao, France, Iran, Iraq, the Netherlands, North Korea, Singapore, Spain, Saint Martin, Statia, the United States of America or their dependencies, Ukraine, the United Kingdom.
4.5. All information you provide to Just4win is true, complete, and accurate, and you agree to inform us immediately of any changes to this information.
4.6. You are solely responsible for declaring and paying any applicable taxes under the laws in force on the winnings you receive from Just4win.
4.7. The money you deposit into your Account does not come from illegal activity and is not tainted by any illegality.
4.8. You understand that by participating in the Games, you take the risk of losing the money you have deposited into your Account.
4.9. You must not engage in fraudulent, collusive, rigging activities or any other illegal activities related to your participation or that of third parties in any of the Games, nor use software-assisted methods or hardware devices to participate in the Games. Just4win reserves the right to invalidate or close your Account or your participation in a Game in the event of such behavior.
4.10. Regarding deposits and withdrawals of funds from your Account, you will only use credit cards or other financial instruments that are valid and legally registered in your name.
4.11. The software provided to you is owned by us or third parties and is protected by copyright and other intellectual property rights. You may only use this software for personal, recreational use and in accordance with all applicable rules, terms and conditions, and laws.
4.12. The games offered on the Site must be played in the same manner as in any other context. You must be courteous to other players and representatives of Just4win, and avoid any rude or obscene comments, including in chat rooms.
Multiple Accounts
1. You may create (register) and use only one Account on the Site.
2. Only one Account is allowed per household, IP address, and computer or device. If two or more users share the same household, IP address, or device, the holders of these Accounts must inform us in advance.
3. If you create or attempt to create more than one Account, for any reason, we may block or close all or part of your Accounts at our discretion. We may also void all bets placed via duplicate Accounts, block bonuses and gifts, and cancel withdrawal requests. Furthermore, any winnings, returns, or bonuses obtained or accumulated via duplicate Accounts will be confiscated from you.
Payments
1. When the result of a Game in which you participated is determined, or if applicable, when Just4win has confirmed the result of an event and settled the markets, all winnings will be credited to your Account.
2. If Just4win mistakenly credits your Account with winnings that do not belong to you, whether due to a technical, human, or other error, the amount will remain the property of Just4win and will be deducted from your Account. If, before Just4win detects the error, you have withdrawn the funds in question, the amount paid in error will constitute a debt to Just4win. In the case of an erroneous credit, you are required to inform us immediately.
3. Just4win will carry out additional checks and identification procedures for any withdrawal, or reserves the right to perform these checks at any withdrawal level. All transactions are verified to prevent money laundering.
Deposits
1. To be able to place bets and play with real money, you must deposit money into your Account. You can make a deposit at any time online via credit card, e-wallet, bank transfer, or any other available deposit method. All available deposit methods are listed on the «Deposit» page of the Site. Cash or cheques are not accepted. Some methods may not be available in certain countries.
2. We accept payments in different currencies. Any payment received by Just4win in a currency other than that of your Account will be converted into the currency of your Account at the prevailing exchange rate. Conversion fees are your responsibility.
3. Just4win reserves the right to use additional procedures to verify your identity (KYC) when making a deposit and to close your Account if you do not provide the requested documents.
4. Just4win does not grant any credit for the use of its services.
5. By depositing, you confirm that all deposits are authorized and that you will not attempt to cancel them or take any action aimed at having the payment cancelled by a third party to avoid any legitimate liability.
6. In order to prevent money laundering, a deposit must be wagered at least once before a withdrawal can be made. If wagering conditions are in effect, they must be met before any withdrawal request.
7. Just4win does not allow deposits made by third parties (friends, relatives, spouse, etc.). All payments must come from an Account, system, or credit card registered in the name of the Account holder. If such deposits are detected, all winnings will be confiscated and returned to Just4win, and the deposit will be refunded to the legitimate owner of the payment method. If bank fees apply to the refund, they will be the responsibility of the recipient.
Withdrawals
1. You must provide your KYC documents, photos of your credit card (front and back – only the first 6 and last 4 digits should be visible, the other digits and the CVV/CVC code must be masked), a bank statement, a copy of identification, proof of address, as well as proof of ownership of any other payment method used, when making your first withdrawal request. Other requirements may apply depending on the payment channels.
2. Just4win reserves the right to change the maximum amount allowed for each transaction at any time and without notice according to the payment system.
3. A withdrawal request will not be processed until all wagering conditions have been met.
4. It will not be possible to withdraw funds marked as «Bonus,» nor funds locked in an interrupted game.
5. Just4win reserves the right to refuse a withdrawal if the total amount of bets is less than that of the last deposit. You must wager the initial deposit at least once before you can withdraw.
6. All withdrawal requests are processed within two (2) business days, but these times may be longer depending on payment channels, additional account verifications, and public holidays.
7. A user cannot withdraw funds exceeding the balance of their Account.
8. Withdrawals will be made to your bank account or via other methods available in the «Cashier». Withdrawals are processed using the same method as that used to deposit funds into the Account.
9. When a withdrawal is cancelled, the funds are returned to your Account and you can use them as you wish. We disclaim any responsibility for amounts lost during play after a withdrawal cancellation by you or us.
10. Please note that our products are consumed instantly during play. Therefore, we cannot offer refunds, cashbacks, or cancellation of the requested service during the game. If you play with real money, it will be deducted immediately from your Account.
11. You can only withdraw a maximum of €1,000/$ (or the equivalent in your Account's currency) within a 24-hour period, €1,000/$ per week, and €5,000/$ per month, unless otherwise agreed by us.
12. Before accepting a withdrawal, we may ask you for a legal form of identification (certified copies of passport, ID card, etc.). We may also conduct a phone, facial, or other verification to confirm your identity.
13. You can only have two pending withdrawals (requested but not processed) at the same time.
14. If you win more than €50,000/$ (or the equivalent in your Account's currency), Just4win reserves the right to split the payment into installments of €50,000/$ maximum until full payment is made. All progressive jackpots are paid in one lump sum.
15. The maximum daily win amount for a client cannot exceed €100,000/$, or the equivalent in your Account's currency. The «day» corresponds to the period between 00:00 GMT and 23:59 GMT.
Account Closure
1. You can close your Account at any time and request the withdrawal of the balance, subject to applicable withdrawal fees. To close your Account, you must first cancel all open bets, if any, and contact customer service. The closure will take effect upon termination by Just4win. In case of issues related to potential gambling addiction, you must inform Just4win.
2. The method of reimbursement will be at our sole discretion.
3. Just4win reserves the right to close your Account and refund you the balance «Available for withdrawal», less applicable fees, at its sole discretion and without obligation to provide justification or notice.
4. Just4win reserves the right to cancel and remove any unused bonus within one month of its allocation.
5. Just4win reserves the right to refuse a withdrawal in case of fraud, in which case the Account will be suspended and the payment not processed.
6. Just4win will review all player Accounts and classify them at its discretion. Once a player is identified as a «bonus hunter» or «bonus abuser», all winnings and bonuses will be voided, the Account will be suspended and the payment not processed.
Personal information
1. Please note that under anti-money laundering regulations in European jurisdictions, we must retain the personal data of registered players collected during registration, as well as all data transmitted during the lifetime of a player account, for a minimum of five years from the last transaction or account closure. Requests for data deletion before this date cannot be accepted.
2. We will comply with applicable laws regarding the protection of personal data that you provide to us. Your personal information is processed in accordance with our Privacy Policy.
Criminal and fraudulent activities
1. Criminal activity
1.1. In case of anomalies (including suspicion of money laundering or fraud), Just4win reserves the right to close Accounts and/or report any suspicious activity from one or more accounts to the relevant authorities. All balances will be frozen, withdrawals invalidated, and deposits and winnings confiscated.
2. Collusion and cheating
2.1. Just4win is entitled to disable Accounts and confiscate balances (deposits and winnings) if players obtain or attempt to obtain an advantage through sharing information about their cards, collusive agreements with other users, chip dumping, discussing hands in play, using multiple accounts, or «soft» play. Just4win conducts a rigorous review of games, both manual and automated, and addresses all related complaints. Additionally, Just4win proactively and randomly monitors games and Accounts.
3. Fraudulent activity
3.1. As soon as fraudulent, illegal, dishonest, or inappropriate activity (such as using VPNs, proxies, or similar services that mask your actual location, or playing on behalf of a third party) is detected, we reserve the right to block the user's Account, confiscate all balances without notice. Just4win reserves the right to report the activity to authorities, banks, credit card companies, or any legitimate entity, and/or to initiate legal proceedings.
Live chat
1. In the course of your use of the Site, Just4win may provide a chat function, moderated by us and subject to oversight. We reserve the right to review the chat and keep a record of all statements. The use of the chat must remain recreational and social in nature, and must adhere to the following rules.
2. You must not make sexually explicit or vulgar remarks, including hate speech, racist comments, or profanity.
3. You must not make abusive, defamatory, harassing, or insulting remarks towards the Site or the Company.
4. You must not promote or advertise other online entities.
5. You must not say false or malicious things about the Site or any other site related to the Company.
6. You must not collude via chat or private chat. Any suspicious exchanges will be reported to the relevant authorities.
7. In the event of a violation of the above rules, Just4win may remove the chat or immediately close your Account. In the event of closure, Just4win will refund you the remaining balance, less any amounts owed, if applicable.
Interrupted & aborted games
1. Just4win declines all responsibility in case of unavailability, server disruptions, slowdowns or any technical or policy anomaly affecting the game. Refunds are at the discretion of the Company.
2. Just4win assumes no responsibility for damages or losses related to the Site or its content, including delays, interruptions, data losses, failures, misuse, errors or omissions in the content.
3. In case of malfunction of the casino system, all bets are void.
4. If a Game is launched but interrupted due to a system failure, Just4win will refund your stake to the Account or, if it no longer exists, by an approved means; and if you have credit at the time of the interruption, the monetary value of the credit will be credited to the Account or paid to you by an approved means.
Obligations
1. The Company reserves the right to legally assign or transfer its rights and obligations arising from the Terms. You may not assign or transfer your rights and obligations arising from these.
Claims
1. If you have a claim, you can email the customer service of the Site at support@Just4win.com.
2. The Company will do its best to resolve the reported issue quickly.
3. If you have a question regarding a transaction, contact support@Just4win.com attaching the details. We will review any disputed transaction. Our decision is final.
Agreement & eligibility
1. These Terms, the Privacy Policy, the Cookie Policy and any document mentioned form the complete agreement between you and the Company regarding this Site and, unless in case of fraud, prevail over all prior or contemporaneous communications, electronic, oral or written.
2. A printed version of these Terms or any electronic notice will be admissible in any judicial or administrative proceeding to the same extent as any original commercial document generated or maintained in printed form.
3. If any provision of these is found to be illegal or unenforceable, that provision will be severed from the Terms and the remaining provisions will remain in effect.
4. In case of inconsistency between language versions, the English version of the Site shall prevail.
5. These Terms are governed by the law of Curaçao and the parties submit to the jurisdiction of the courts of Curaçao as well as the applicable arbitration rules.
Copyright
1. We are the exclusive owners of the Just4win brand and its logo. Any unauthorized use may result in legal action.
2. https://www.Just4win.com is the URL of the Site operated by a company registered in Curaçao, and any unauthorized use of this URL on another site or digital platform is prohibited without our prior written consent.
3. The rights to the technology, software, and systems used on this Site belong to the company or legitimate licensees.
4. The content and structure of the pages of the Site belong to the company and are protected. The copyright on this Site, including all texts, graphics, codes, files, and links, belongs to the company, and the Site may not be reproduced, transmitted, or stored in whole or in part without our written consent. Your registration and use do not confer any intellectual property rights on the Site.
5. Links to the Site or its pages may not be embedded on another site without our prior written consent.
6. You agree not to use any automatic or manual device to monitor the pages or their content.
7. Any unauthorized use or reproduction may result in legal action.
Promotions: Terms & Conditions
1. Each individual promotion will have its own specific general conditions (the «Promotional Conditions») in addition to these Conditions. You must therefore read these Conditions together with the applicable Promotional Conditions for any contest, bonus, or promotion you wish to participate in.
2. By participating in the promotions, you agree to be bound by these Conditions as well as the Promotional Conditions.
3. If, for any reason, a promotion does not have Promotional Conditions, that promotion will be governed by default by these Conditions.
4. Each of the Promotional Conditions governing the implementation of a promotion is independent of the other Conditions. In the event of a discrepancy or error in any of them, the other Promotional Conditions remain in effect.
5. Participation in a promotion will be considered as full acceptance of the Conditions, including these Promotional Conditions as well as those specific to the promotion, and that our decisions are final and binding in all respects.
6. We reserve the right to terminate any ongoing promotion or cancel it without notice. Any user violating the Promotional Conditions will be disqualified from any rewards related to that promotion.
7. We reserve the right to withhold any credit, bonus, coupon, loyalty points, or prize awarded in connection with a promotion, at our sole discretion.
8. We reserve the right to inform users about ongoing or updated promotions via email, SMS, chat, WhatsApp, social media, browser notification, or mobile application.
9. We disclaim any responsibility for inaccurate information, whether due to the Site, the user's equipment used to participate in a promotion, or human or technical errors during the submission of entries.
Bonus and Bonus Money
1. Just4win regularly offers you various bonuses and rewards credited to your Account. A bonus at Just4win can take the form of free spins, cashback, free bets, extra gaming money, or money received after a deposit. A bonus is generally subject to wagering requirements to be fulfilled before any withdrawal. It is therefore recommended to read the bonus rules before using it.
2. Bonus Rules
2.1. A bonus is credited to the bonus balance.
2.2. When the wagering requirements of the bonus are met, the bonus amount is transferred to the main balance and can be withdrawn at any time.
2.3. In case of bonus abuse by a user, Just4win reserves the right to take punitive measures, including: removal or refusal of all bonuses and winnings from bonuses; immediate blocking of the user Account. In this case, Just4win declines any responsibility regarding the withdrawal or refund of funds present before the Account is blocked.
2.4. Any combination of outside bets at roulette covering 24 or more boxes (64%) of the 37 possible numbers is prohibited. For example: betting on Red and Black at the same time – covering 36 out of 37 outcomes – will result in the cancellation of all winnings and bonuses.
2.5. Using bonuses to accumulate gaming advantages (e.g., Free Spins counters or other unlocked features), then returning to play after cancelling or fulfilling the wagering requirements to profit from it will result in the cancellation of all winnings and bonuses.
2.6. Funds won via bonuses cannot be withdrawn until all bonuses have been wagered.
2.7. In case of malfunction, all winnings and games are cancelled. Just4win reserves the right to cancel any winnings obtained through an anomaly, up to the amount of the last deposits made.
2.8. Users must read and comply with any applicable bonus policy to receive and use the bonuses.
2.9. All bonuses have an expiration date. The standard duration is 7 days. It may differ depending on the bonus and will then be specified in the specific terms. Wagering requirements must be met before expiration. After this period, Just4win may cancel or debit the bonus credits.
2.10. The standard wagering requirement for a casino bonus is 35 times the bonus amount, and for sports betting, it is 7 times. This may vary for certain promotions, provided it is specified in the specific terms.
Just4win declines all responsibility in case of unavailability, disruption ….
Just4win assumes no responsibility for damages or losses related to the S….
In case of malfunction of the casino system, all bets are void…
3.1. After receipt, the bonus is transferred to the bonus balance until the wagering requirements are met.
3.2. The wagering requirements are a multiplier representing the number of times you must wager the bonus before you can withdraw the winnings. Once met, the bonus and winnings are transferred to the main balance.
3.3. Funds from bonuses cannot be withdrawn until the wagering conditions are fulfilled.
3.4. You can make a withdrawal before fulfilling the wagering conditions, but you will then lose your bonus. To do this, you must contact the customer service of the Site.
3.5. Any user can request the removal of their bonuses by contacting customer service to reset their bonus balance.
4. Free spins
4.1. Free spins: Free spins allow you to play at no cost on a game of the Site, with the same chances of winnings as when you play with your own money. The winnings obtained are converted into bonus money and are generally subject to wagering conditions.